Ascott Raffles City Chengdu
Отзывы гостей
In general very clean and nice hotel in an okay location a bit out of the centre. Staff speaks English or tries really hard to and is super friendly. They helped us book train tickets. Rooms are spacious, the AC works well and the breakfast is nice.
Joost
май 2024 г.
The convenience of having the shopping mall within the same building as the hotel, with plenty of eateries and bubble tea shops like HeyTea and Chagee. It was perfect for winter time, without having to dress in many layers to grab food. The room was spacious, had sufficient space for the luggages and a walk-in wardrobe to hang the winter jackets. All basic amenities such as shampoo, conditioner, body wash and toothbrush/toothpaste were all provided. The hotel breakfast spread was also good and had live noodle and omelette stations. Overall service was excellent!
Wensi
январь 2025 г.
It’s very well-maintained though it’s not new. Service is good. They arranged for a wheelchair on request and also booked tickets for me to Chengdu panda as my WeChat could not be set up successfully. There’s usually at least one who speaks English fluently at the reception. It is very convenient to find food that we liked at the shopping centre. There’s a great coffee place just beside. The two bedroom apartments are big and spacious, with efficient washer and dryer that were so convenient.
Clara
апрель 2025 г.
The breakfast offers a large selection of Western and Asian foods. Their noodle station was varied and pretty good! Our two bedroom plus living room was huge and even had a washing machine and dryer, which we used quite often! The kitchen has all the basic amenities. Their 24 hour gym was also nice to use! The hotel is connected to Raffles City mall so it was very convenient.
Sooyeun
июнь 2024 г.
We loved the shops underneath the hotel!! Super convenient for grocery and for a meal, with lots to choose from. The staff are so helpful and well trained, their service is top notch, which was the most unforgettable part of our stay. Breakfast is different everyday with several staple items, plus a chef counter who cooks fresh noodles, dumplings and wontons etc upon request. The location is convenient too, being close to a metro station with 2 lines, despite the recent construction happening right outside.
Shuang
январь 2024 г.
location outside the metro stop and across the street was perfect. the metro is along the line to/from the airport as well as getting into the city center. It's an ideal location to get to many parts within the city via the metro..
Peteinusa
март 2025 г.
Whilst choosing my hotel in Chengdu I read a review on Ascott saying that the breakfast was limited. I have to say that whilst it is not as extensive as other hotels the selection was excellent and the quality exceptional. We really enjoyed starting every day of our trip with the breakfast at Ascott, and having great family bonding time. The rooms were spacious!
Wan
декабрь 2024 г.
Room is very large and well equipped. Great for family. I booked 2 bedrooms apartment with bathroom in each bedroom. There is sofa and dinning table for sitting, relaxing together. The hotel is adjacent to Raffles city depatment store which is very convenient for shopping and restaurants. Veey luxurious with affordable price. We will definitely come back to stay here in the future.
Varaporn
март 2025 г.
Booked a 2 rooms apartment with balcony. There are no balcony for all the 2 rooms apartment and the hotel made a mistake in their listing. The customer service keep insist that they don't have any balcony but never apologize for their mistake. If he will simply apologize, the issue will be solved. Finally, the manger came and upgrade to a 3 rooms with balcony at another block. Overall, the hotel is good except this small incident.
Ju5t4fun
май 2024 г.
Staff were incredibly helpful, even helped me with booking tickets to the panda research base when I couldn’t buy without a local mobile number. Had free room upgrade as well. Decent gym facilities
Kay
октябрь 2023 г.
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